Terms & Conditions

Making a Purchase

Making a purchase could not be easier. Just browse our shop, and click on any items that you wish to buy and put them into your shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment, including Switch, Visa and Mastercard. 

You may cancel your order within 14 days of your receipt of the goods, and we will refund to your card within 30 days of cancellation.  We aim to respond to all complaints within 5 working days, we will also endeavour to keep you informed throughout the process.

Regarding orders shipped to the nominated shipping address that are returned to us as 'uncalled for'. To have the order posted again you will be liable for paying the original postage costs again prior to the order being shipped out. If you subsequently cancel the order you will be entitled to a refund minus the costs of postage.   Your statutory rights are not affected.

Shipping and Handling

Postage and shipping costs are calculated during the checkout process and clearly displayed before you are asked to complete your order.  We are happy to post orders to a different address than that of your home address - please note that we only post to UK addresses. 

All orders are posted using 1st class Royal Mail

Delivery Schedule

Orders placed before 2pm Monsday to Friday are dispatched the same day, except for really busy periods. Please allow 2 days for order processing and 15 days for delivery. 
Most orders are delivered within 3 to 5 working days. 
If an item is out of stock, we will notify you of this and offer you the choice of waiting, choosing an alternative item of equal value or refunding that part of your order. 

Tax Charges

All quoted prices include VAT where applicable. 

Privacy Policy

We do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

We are committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and according to the Distance Selling Regulations 2000.

Information collected; We collect the information you supply to us through enquiry and registration forms and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way is only used in aggregate form and as such cannot be used to identify you. This aggregate information is used to build up marketing profiles aid strategic development and audit usage of the site. We do not send out any unsolicited marketing material to any of our customers